1. ABC is a Medicare Advantage (MA) plan sponsor. It would like to use its
enrollees' information to market non-health related products such as life insurance
and annuities. Which statement best describes ABC's obligation to its enrollees
regarding marketing such products?
Answer: It must obtain a HIPAA compliant authorization from an enrollee that
indicatesthe plan or plan sponsor mayuse their information for marketing purposes.
2. Sal D'Angelo is new to the Medicare marketplace having previously been focused
on life insurance and disability income protection products. He intendsto conduct an
educational seminar during the AEP at a local hotel and then invite those who
attend to a subsequent marketing meeting to discuss the benefits of next year's
plans. How would you advise Sal?
Answer: Sal should conduct the education seminar as an early morning meeting and
the marketing meeting onthe following day in the late afternoon so that there are at
least 12 hours between the two meetings.
3. Another agent you know has engaged in misconduct that has been verifiedby the
plan she represented. What sort of penalty might the plan impose on this individual?
Answer: The plan may withhold commission, require retraining, report the
misconduct to a state department of insurance or terminate the contract.
4. Your friend's mother just moved to an assisted living facility and he askedif you
could present a program for the residents about the MA-PD plans youmarket. What
could you tell him?
Answer: You appreciate the opportunity and would behappy to schedule an
appointment with anyone at their request.
5. Your client, Alexis Jones, calls you on December 4th about changing her
Medicare Advantage plan during the annual election period which ends De- cember
7th. What should you do?
Answer: Complete a scope of appointment (SOA) during the call and indicate that
they will meet to discuss Medicare Advantage plansduring an appointment the
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