ABQAURP (HCQM) Certification Sample
Exam Questions and Answers
1. Spurred by the Institute of Medicine reports on medical errors, a hospital's governing body demands a
crash program to reduce medical errors. The chief executive officer orders the senior staff to
immediately start nine patient safety projects. This decision will impede the likelihood of the
organization lowering the rate of medical errors for which of the following reasons?
A. Information technology implementation is required to efficiently start patient safety projects
B. Involvement of the medical staff is critical in all patient safety projects
C. Projects should focus on medical errors
D. The quality assurance committee should direct all patient safety efforts
E. Resources are allocated to too many projects
2. A chief nursing officer pulls together a Quality Improvement team to improve the efficiency of
transferring patients from the emergency department to the patient floors. To ensure that the newly
designed process is efficiently implemented, who must be part of the team?
A. Chief information officer
B. Chief medical officer
C. Chief operating officer
D. Emergency department head nurse
E. President of the medical staff
3. Which of the following is a major complaint made by physicians against the use of information
obtained from outcomes assessment?
A. Increased market share will not be realized by cooperating physicians
B. Information about internal costs and processes are not necessary for success
C. Information gained cannot be shifted to the point of service
D. The information is not statistically valid for individual physicians
E. Linking process to outcomes does not control quality or cost