1. Which of these is not mentioned in the text as a reason to study management? a. It will help you to be more effective when working with managers and meeting their expectations. b. It will prepare you for a management career. c. It will help you to package your strengths and demonstrate that you can meet job expectations. d. It will lead to higher-paying jobs and a successful career. ANSWER: d 2. Which of these refers to the ability to view isolated or abstract ideas as they relate to the whole organization? a. conceptual skill b. soft skill c. technical skill d. workplace skill ANSWER: a 3. Which of these typically is not a way to develop technical skills? a. classroom setting at a community college b. internship or apprenticeship at a local company c. on-the-job training d. executive mentoring program ANSWER: d 4. According to the American Management Association (AMA) Critical Skills Survey, which of these best describes the employees who require the four Cs? a. employees who want to be promoted to management positions b. employees at every level in the organization c. employees who are middle managers and executives d. employees at the executive level only ANSWER: b 5. In the general organizational structure, this level is "flattened," meaning it has fewer people than the two levels below it. a. executive level b. middle management level c. first-line management level d. nonmanagerial level ANSWER: b 6. Which of the following can provid