1. What is the main purpose of using HSO performance improvement

tools, criteria, and frameworks in health care organizations?

a) To monitor and evaluate the quality and safety of care and services

b) To identify and prioritize areas for improvement and innovation

c) To guide and support the implementation of best practices and

standards

d) All of the above

Answer: d) All of the above. Rationale: HSO performance improvement

tools, criteria, and frameworks are designed to help health care

organizations achieve excellence in quality and safety, as well as foster a

culture of continuous improvement and innovation.

2. Which of the following is an example of a HSO performance

improvement tool?

a) The Accreditation Canada Qmentum program

b) The Canadian Patient Safety Institute (CPSI) Safer Healthcare Now!

initiative

c) The Institute for Healthcare Improvement (IHI) Model for

Improvement

d) All of the above

Answer: d) All of the above. Rationale: HSO performance improvement

tools include various programs, initiatives, models, methods, and

techniques that can be used by health care organizations to assess, plan,

implement, and evaluate their performance improvement efforts.

3. Which of the following is an example of a HSO performance

improvement criterion?

a) The LEADS in a Caring Environment framework

b) The Canadian Health Accreditation Report (CHAR)

c) The National Quality Forum (NQF) Safe Practices for Better Healthcare

d) All of the above

Answer: d) All of the above. Rationale: HSO performance improvement

criteria are sets of standards, indicators, measures, or expectations that can

be used by health care organizations to benchmark their performance