A beneficiary who was previously entitled to Medicare Part A, but not yet Part B, is __________________ - ✔✔Able to enroll in Part D without Part B coverage. Once submitted, who can cancel an enrollment application before the effective date? - ✔✔Both A and C The effective date for enrollments in the Initial Enrollment Period (IEP) must be the first of the month following the month of enrollment, beginning with the Part D eligibility date. - ✔✔True If the requested premium payment method is Social Security deductions, __________________ - ✔✔The request must be approved by Social Security, so it could take one to two months for deductions to begin. Aetna strictly enforces our enrollment procedures. If you receive an Enrollment Process Exception Notice, your immediate action will be required in order to avoid any disciplinary actions, which may include___________________. - ✔✔All of the Above The SilverScript agent portal provides a secure method for external agents and administrators to communicate with SilverScript's agent support team so _________________________________ can be shared safely. - ✔✔All of the Above Aetna is a CVS Health company that offers SilverScript Part D products. - ✔✔True Mail order prescription drug services are not available for SilverScript PDP plans. - ✔✔False An Electronic Scope of Appointment (eSOA) valid for ___________. - ✔✔14 days Agents must submit the original documentation for enrollment within 24 hours after the application data has been entered into the agent portal. - ✔✔True Non‐compliance to the Code of Conduct can affect _______________and may result in legal or financial consequences. - ✔✔All of the above Agents MUST communicate the pricing tool disclaimer to prospects and clients. The disclaimers for SilverScript's Drug Lookup & Pricing tool appear at bottom of the pricing tool pages. - ✔✔True Before meeting with an applicant, agents must be in good standing with the following: - ✔✔All of the above A conflict of interest may arise when personal interests or activities appear to improperly influence our ability to act in the best interests of the company. Any potential conflict of interest should be reported immediately. - ✔✔True If a member is assessed a Part D Income Related Monthly Adjustment Amount (Part DIRMAA), the member will be notified by the Social Security Administration. Part D‐ IRMAA is paid directly to Medicare. - ✔✔True Plan performance summary ratings are issued in October and reflect the previous plan contract year. Therefore, enrollment kits fulfilled prior to November will reflect the previous year's star rating. After release, you should download the updated star ratings sheet from the SilverScript Agent Portal, print copies of the updated document and replace the form that is in the kits you have in your office supply to ensure you distributed current information to your prospects. - ✔✔True