1. Which of the following best describes the purpose of familiarization in transportation

safety?

A. To ensure passengers are comfortable during their journey

B. To train personnel to perform their duties safely and efficiently

C. To determine the most cost-effective transportation routes

D. To provide entertainment for passengers during transit

Answer: B. To train personnel to perform their duties safely and efficiently

Rationale: Familiarization in transportation safety is essential for ensuring that personnel

understand their roles and responsibilities, as well as the proper procedures for maintaining

safety during transportation operations.

2. Which of the following is NOT typically covered in a familiarization training program for

transportation safety?

A. Emergency response procedures

B. Defensive driving techniques

C. Customer service skills

D. Hazardous materials handling

Answer: C. Customer service skills

Rationale: Familiarization training programs for transportation safety are focused on

technical skills and procedures related to safety and emergency response, rather than

customer service skills.