Analytics, Data Science, & Artificial Intelligence, 11e (Sharda) Chapter 1 Overview of Business Intelligence, Analytics, Data Science, and Artificial Intelligence: Systems for Decision Support 1) In the opening case KONE has minimized downtime and shortened the repair time. Answer: TRUE Diff: 2 Page Ref: 4 2) Intelligent technologies are limited to small-scale projects when they include AI combined with IoT. Answer: FALSE Diff: 2 Page Ref: 5 3) Decision making is one of the most important activities in organizations of all kind– probably the most important one. Answer: TRUE Diff: 1 Page Ref: 5 4) Managers historically considered decision making purely a science. Answer: FALSE Diff: 1 Page Ref: 6 5) With more data and analysis technologies, more alternatives can be evaluated, forecasts can be improved, risk analysis can be performed quickly, and the views of experts can be collected quickly and at a reduced cost. Answer: TRUE Diff: 2 Page Ref: 8 6) It is generally best to rely on a trial-and-error approach to management. Answer: FALSE Diff: 2 Page Ref: 7 7) A major characteristic of computerized decision support and many BI tools (notably those of business analytics) is the inclusion of at least one model. Answer: TRUE Diff: 2 Page Ref: 13 8) The definition of implementation is straightf