The process by which the key stakeholders of an organization envision its future and develop a mission, objectives, and procedures to achieve that future is called: A) Goal Planning B) Future Planning C) Succession Planning D) Strategic Planning - ANSWER-B) Strategic Planning Organizational culture reflects a shared understanding among all who work within the company. What are the common components of organizational culture? A) Vision, mission, and values B) Structure, system, and people C) Values, beliefs, and norms D) Finance, marketing, and operations - ANSWER-C) Values, beliefs, and norms Computer software that stimulates a worksheet used to tabulate data and create graphs based on data is known as what tool? A) Presentation B) Application C) Spreadsheet D) Balance Sheet - ANSWER-C) Spreadsheet The Employee Retirement Income Security Act (ERISA) requires employers to file these annual reports on employee benefits offered: A) OSHA 300 log B) Form 5500 C) EEO-1 form D) LM-1 report - ANSWER-B) Form 5500 Which choice represents an advantage of a "best-of-breed" HRIS solution? A) Quicker implementation because of a simpler system B) Careful management of vendor relationships C) Ease of data integration D) Least expensive - ANSWER-A) Quicker implementation because of a simpler system Each essential job function in a job description should consider? A) Pay level associated with it B) Level of complexity and frequency C) Education needed to complete the job function D) Work experience of past incumbents in the job - ANSWER-B) Level of complexity and frequency An HR business process outcome (BPO) is an arrangement: A) Where payroll and benefit administration are entirely outsourced B) Where employees are leased to an outsourcing company C) Where employees are staffed by external recruitment agencies D) Where benefits are outsourced only to an external provider - ANSWER-A) Where payroll and benefit administration are entirely outsourced Which of the following statements best describes the Older Worker Benefit Protection Act (OWBPA)? A) It is applicable only to public employees B) Older workers can waive ADEA rights if they are given at least 10 business days to consider their options C) It prevents hiring discrimination on the basis of age D) It is unlawful to target older workers during a reduction in force (RIF) - ANSWER-D) It is unlawful to target older workers during a reduction in force Which of the following is an example of hiring discrimination? A) The applicant tracking system asks a person to disclose his or her race, sex, color, religion, national origin or age. B) The ATS fails to collect genetic and medical history information from individuals C) The ATS fails to process applications for those who have self-disclosed their disability D) The ATS requires individuals to take a test related to the position they are interested in - ANSWER-C) The ATS fails to process applications for those who have selfdisclosed their disability status ATS can miss out on a large talent pool today if they lack what functionality? A) Quality of hire tracking B) Ad placement tracking C) Cost per hire tracking D) Mobile Access - ANSWER-D) Mobile Access An internal recruitment method employed by organizations to identify potential candidates from their existing employees is known as: A) Independent contractors B) Temp Agencies C) Job Posting D) Employee referral - ANSWER-D) Employee referral Which type of interview uses past performance as a predictor of future behavior? A) Structured B) Competency based C) Behavioral D) Stress - ANSWER-C) Behavioral Pre-offer drug testing could violate which act? A) Family Medical Leave Act B) Americans with Disabilities Act C) Age Discrimination in Employment Act D) Title VII of the Civil Rights Act - ANSWER-B) Americans with Disabilities Act Which of the following laws states that the statute of limitations on pay discrimination lawsuits resets as each alleged discriminatory paycheck is issued? A) Lily Ledbetter Fair Pay Act B) Equal Pay Act C) Davis-Bacon Act D) Copeland "Anti-Kickback" Act - ANSWER-A) Lily Ledbetter Fair Pay Act Which of the following identifies a pay adjustment that is given to all employees regardless of employee performance or the organizations financial health? A) Differential pay B) Market-based increase C) Cost of living adjustment D) Lump sum increase - ANSWER-C) Cost of living adjustment A bank of hours in which the employer provides time that employees use for sick, vacation, and holidays is known as: A) Vacation time off B) Personal time off C) Sick time off D) Paid time off - ANSWER-D) Paid time off If an organization chooses to focus on the 75th percentile of the market, what type of pay philosophy has it adopted? A) Market leader B) Lag-leader C) Matching market D) Market lag - ANSWER-A) Market leader Which of the following is an example of a compressed work week? A) Working from home B) Sharing job responsibilities with another colleague C) Working four 10-hour days D) Working 20 hours a week - ANSWER-C) Working four 10-hour days Which of the following data gathering methods would help the HR manager determine whether employee behavior has changed after training? A) Checklist B) 360-degree feedback C) Post-measure test D) ROI analysis - ANSWER-B) 360-degree feedback