1. A nurse is caring for a patient who has just been diagnosed with
terminal cancer. The patient is in denial and refuses to talk about his
condition. What is the best way for the nurse to communicate with the
patient?
a) Tell the patient that he needs to accept his diagnosis and start planning
for end-of-life care.
b) Avoid discussing the diagnosis with the patient and focus on his
physical needs.
c) Acknowledge the patient's feelings and provide emotional support
without forcing him to talk.
d) Ask the patient open-ended questions to encourage him to express his
thoughts and feelings.
Answer: c) Acknowledge the patient's feelings and provide emotional
support without forcing him to talk.
Rationale: This is the best way to communicate with a patient who is in
denial because it shows respect, empathy, and active listening. It also
allows the patient to cope at his own pace and does not impose the nurse's
own values or beliefs on him.
2. A nurse is preparing to teach a patient who has diabetes how to selfadminister insulin injections. The patient has low health literacy and
speaks English as a second language. What are some strategies that the
nurse can use to enhance communication and learning for this patient?
(Select all that apply.)
a) Use simple and clear language and avoid medical jargon.
b) Provide written instructions and diagrams in the patient's preferred
language.
c) Demonstrate the procedure and have the patient return the
demonstration.
d) Use a translator or an interpreter if needed.
e) Provide positive feedback and reinforcement throughout the teaching
session.
Answer: a), b), c), d), e)
Rationale: All of these strategies are effective ways to communicate and
teach a patient who has low health literacy and speaks English as a second
language. They help to ensure that the patient understands the information,
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