A charge nurse is conducting a class on therapeutic communication to a group of newly licensed

nurses. Which of the following responses by the newly licensed nurse requires additional teaching

regarding nonverbal communication?

A. Personal space

B. Posture

C. Eye contact

D. Intonation

Intonation is the tone of one's voice and can communicate a variety of feelings.

A nurse is communicating with a client on the acute mental health facility. The client states, "I can't

sleep. I stay up all night." The nurse responds, "You are having difficulty sleeping?" Which of the

following therapeutic communication techniques is the nurse demonstrating?

A. Offering general leads

B. Summarizing

C. Focusing

D. Restating

Restating allows the nurse to repeat the main idea expressed.

A nurse is communicating with a newly admitted client. Which of the following is a barrier to

therapeutic communication?

A. Offering advice

B. Reflecting meaning

C. Listening attentively

D. Giving information

Offering advice to a client is a barrier to therapeutic communication and should be avoided. Advice

tends to interfere with the client's ability to make personal decisions and choices.

A nurse is conducting therapy with a several clients and their families. Effective communication with

clients and families are based on?

A. discussing in-depth topics with which the client feels comfortable.