A nurse manager is reviewing the stages 1. The conflict process is laof conflict resolution with the nursing staff. tent conflict, which involves
The
nurse manager should instruct the staff to
expect the stages of the conflict to occur in
what
order? (Order the steps of the process by
placing the letters in the correct sequence.)
1.The conflict process is latent conflict,
which involves awareness of potential situations that can create conflict.
2. Conflict aftermath, where those involved
recognize the positive and negative
outcomes in how the situation was managed.
3. Felt conflict, where those affected become personally involved.
4. Manifest conflict, where those involved
begin to take action
5. Perceived conflict, where those affected
are discussing the situation, but in an impersonal manner.
awareness of potential situations that can create conflict.
2. Perceived conflict, where
those affected are discussing
the situation, but in an impersonal manner.
3. Felt conflict, where those
affected become personally
involved.
4. Manifest conflict, where
those involved begin to take
action
5. conflict aftermath, where
those involved recognize the
positive and negative
outcomes in how the situation
was managed
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