Management ✔✔Process of planning, organizing, directing, and coordinating the work within an

organization

Leadership ✔✔Ability to inspire others to achieve a desired outcome

Authoritative leadership ✔✔makes decisions for the group

motivates by coercion

Good for crisis situations and bureaucratic settings

effective for employees with little or no formal education

Democratic leadership ✔✔Includes the group

motivates by supporting staff achievements

good when cooperation and collaboration are necessary

Laissez-faire ✔✔Makes very few decisions

effective with professional employees

Contemporary leadership theory ✔✔supports the belief that leaders can develop the necessary

skills

Transformational leaders ✔✔empowers followers to assume responsibility for a communal vision

and personal development is a secondary outcome

Transactional leaders ✔✔focus on immediate problems, maintaining status Quo and using rewards

to motivate followers