1. A nurse is caring for a client who has been diagnosed with major
depressive disorder. The nurse notices that the client is withdrawn, has
poor eye contact, and speaks in a low and monotone voice. Which of the
following is an appropriate therapeutic communication technique for the
nurse to use?
A) Use open-ended questions to encourage the client to express their
feelings.
B) Use silence to allow the client time to reflect on their thoughts.
C) Use humor to lighten the mood and distract the client from their
problems.
D) Use confrontation to challenge the client's negative and irrational
beliefs.
Answer: A
Rationale: Open-ended questions are effective in facilitating
communication and helping the client explore their feelings. Silence can
be used as a therapeutic communication technique, but it should be used
sparingly and with sensitivity. Humor and confrontation are not
appropriate for a client who is depressed, as they may increase the client's
feelings of guilt, shame, or hopelessness.
2. A nurse is conducting a group therapy session for clients who have
anxiety disorders. The nurse observes that one of the clients is dominating
the conversation and interrupting others. Which of the following is an
appropriate response by the nurse?
A) Ask the client to leave the group until they can respect the rules of
participation.
B) Ignore the client's behavior and focus on the other group members.
C) Acknowledge the client's contributions and redirect the discussion to
include others.
D) Confront the client about their behavior and ask them why they are
acting this way.
Answer: C
Rationale: Acknowledging the client's contributions and redirecting the
discussion to include others is a respectful and effective way of managing
a dominant group member. Asking the client to leave, ignoring their
behavior, or confronting them may be perceived as punitive, hostile, or
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