Form A

1. A nurse tells the unit manager, “I am tired of all the changes on the unit. If things don’t get

better, I’m going to quit.” Which of the following responses by the unit manager is appropriate?

a. You should file a written complaint with hospital administration

b. Just stick with it a little longer. Things will get better soon

c. So, you are upset about all the changes on the unit?

d. I think you have a right to be upset. I am tired of the changes, too

2. A charge nurse notices that two staff nurses are not taking meal breaks during their shifts.

Which of the following actions should the nurse take first?

a. Provide coverage for the nurses’ breaks

b. Review facility policies for taking scheduled breaks

c. Determine the reasons the nurses are not taking scheduled breaks

d. Discuss time management strategies with the nurses

3. A client has a new permanent pacemaker inserted. Which of the following home care

instructions should the nurse include?

a. Regular programming evaluations can be conducted by telephone

b. The client should avoid using remote control devices to prevent dysrhythmias

c. The client should avoid using a microwave oven to heat food

d. Swimming could cause the unit to have an electrical short

4. A nurse manager is reviewing isolation guidelines with a newly licensed nurse. Which of the

following statements by the newly licensed nurse indicates an understanding of the teaching?

a. I will use an alcohol-based hand cleanser when caring for a client who has C.diff