What is the difference between leader and manager?

• A manager focus on coordinating resources

• The leader focuses on accomplishing goal of the organization

• The manager motivates and inspires others

• A leader has legitimate authority

2. What is the first step in both the nursing and problem solving process?

• Implementing appropriate interventions

• Identifying the problem

• Gathering information

• Considering the consequence of changes

3. Managers who exhibit an authoritative behavioral style are most likely to use whichsource ofpower?

• Expert

• Reward

• Informal • Coercive

4. A nurse manager is concerned with restocking the emergency cart, creating thestaff

schedule, requesting floor stock from pharmacy, and checking the orders on patientscharts. Which type of leader accurately describes this nurse?

• Contemporary

• Transactional

• Transformational • Situational

5. A nurse is reading about positive reinforcement with the goal of increasing staff

motivation. Which action would demonstrate positive reinforcement?

• Every morning at shift change, thank each employee for an excellent job.

• Rotate a monthly "employee recognition award" among all employees on the unit.

• Wait until the annual performance review to recognize accomplishments.

• Give spur-of-the-moment recognition to an employee who has accomplishedagoal.

6. A nurse manager wants his nursing unit to be a place where all nurses want towork, where patient satisfaction is high, and care is innovative and interdisciplinary. Staff areencouraged tochair taskforces to improve quality of care and he counsels staff in areasof

measuring patient outcomes. Other managers want to mimic this manager's approachtoimprove their own units.This nurse is which type of leader?

• Transformationa