Policy and Program Development A. Corporate Social Responsibility Corporate Social Responsibility (CSR) are practices and policies through which a company incorporates its social and environmental responsibilities into its transactions and stakeholder interactions. By using a CSR, a company aims to improve the community, the economy, and the environment. The company is opening itself to accountability to itself, its stakeholders, and the public. But mostly, through corporate social responsibilities, a company can be mindful of the effect it has on the environment, communities, and economy. In 2010 the International Organization for Standardization (ISO) published the ISO 26000 that provides companies with guidelines to implement corporate social responsibilities. Furthermore, the ISO 26000 helps clarify what social responsibility is and translates principles into effective actions (ISO.org, 2021). These days, a company's commitment to sustainability and general performance is persistently judged based on the application of ISO 26000. Companies implement CSR in different ways, depending on their preferred direction. CSR can be achieved by incorporating environmental programs, through donations and volunteer programs, through projects to develop and enhance the community, and by contributing to the economy (Trevino, 2017). A.1. Primary and Secondary Stakeholder According to Trevino, primary stakeholders are those organizations or people a company has direct and formal obligations to, for instance, customers, suppliers, shareholders,