CIPS M4L7 (Whole Life Assessment
Management) STUDY GUIDE WITH
EXPLANATIONS AND DEFINATIONS.
RFID (Radio Frequency Identification)
✔✔Items which use radio technology for identifying itself and its location
subject to having the appropriate hardware and software
Safety stock (buffer stock)
✔✔Stock held as a contingency or insurance against disruption or
unexpected demand
Service level agreement (SLA)
✔✔This is a term used to describe a performance requirement. These are
most typically expressed as contractual requirements. SLAs focus on
measurable activities
Silo-working
✔✔Restricting information to the department that produced it
Single-piece flow
✔✔Situation in which products proceed, one complete product at a time,
through various operations in design, order taking and production, without
interruptions, backflows or scrap (Womack and Jones, 2013)
Six Sigma
✔✔Statistical technique for measuring variations within production
processes, with the aim of eliminating them. The Six Sigma premise is that
variations create defects and other forms of waste