Which of the following referrals is used in an emergent situation? - Stat Which of the following schedules more than one patient at the same time with the same provider while still allowing adequate time with the hour to see all scheduled patients? - Wave Which of the following terms indicates the improper release of PHI? - Breach of Confidentiality Which of the following prefixes means "muscle"? - MyWhich of the following is an OSHA regulation that must be reviewed yearly to ensure compliance? - Bloodborne Pathogens Standard Which of the following actions should the medical administrative assistant take when closing the office? - Activate the security system A patient's chart indicates the need of a PT as the result of a strained muscle. The medical administrative assistant should recognize the abbreviation PT as which of the following? - Physical Therapy Which of the following methods organizes patients records in chronological order according to the department that provided care? - SOMR- Source Oriented Medical Record Which of the following is a step in the annotation process? - Highlighting Text An older adult patient presents to a physician's office with his adult daughter to clarify when to take his new medication. Which of the following actions should the medical administrative assistant take? - Advise the daughter and patient that the physician will speak to them about the prescription. Which of the following should a medical administrative assistant explain to new patients prior to an initial visit? - The procedure to cancel an appointment. Which of the following is the most effective way for a medical administrative assistant to reduce the number of no-show appointments? - Call the patients 1 to 2 days before the scheduled appointment. A provider asks a CMAA to schedule a surgery to remove a patients gallbladder. The assistant should schedule the patient for which of the following? - Cholecystectomy For medical billing purposes, which of the following is good practice when updating information from established patients? - Request verification of current patient information at each visit. Which of the following oversees workplace safety? - OSHA When reviewing laboratory results, a CMAA should take which of the following actions after pulling the patient's chart and flagging abnormal results? - Place the results on the provider's desk to review. Once a physician signs advanced directives, the CMAA should have which of the following witness the signature? - Non-affiliated individual. Which of the following is an appropriate use of a tickler file? - To remind staff of date-specific tasks. Which of the following describes the birthday rule? - The parent whose day of birth occurs earlier in the calendar year holds the primary policy for dependent children. Which of the following terms is appropriate to purchase with petty cash? - Postage owed for an equipment delivery. A patient who has Crohn's disease should be scheduled with which of the following specialists? - Gastroenterologist Which of the following prefixes means "masculine"? - AndrAn office manager asks a CMAA to mail a letter to a patient who is being dismissed from the practice. Which of the following methods should be used to mail the letter - Certified mail Several patients cancel their appointments for the day. Which of the following is the first action for the CMAA to take? - Contact patients who are on the waiting list. The CMAA is giving instructions to a patient who is having her hearing aid checked, but is having difficulty hearing the assistant. Which of the following actions should the assistant take? - Move the patient to a quiet location.