QUESTION 1

A user is requesting a solution that will prevent file corruption and ensure a graceful shutdown

while providing at least one hour of uptime in case of extreme weather conditions.

Which of the following should a technician recommend?

A. Uninterruptible power supply

B. Surge protector

C. Power strip

D. Power distribution unit

Answer: A

QUESTION 2

Which of the following installation types would require the use of an answer file to install the OS?

A. Unattended

B. Clean

C. Repair

D. Upgrade

Answer: A

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QUESTION 3

A MAC user's operating system became corrupted, and files were deleted after malware was

downloaded. The user needs to access the data that was previously stored on the MAC.

Which of the following built-in utilities should be used?

A. Time Machine

B. Snapshot

C. System Restore

D. Boot Camp

Answer: A

QUESTION 4

A manager requests remote access to a server after hours and on weekends to check data.

The manager insists on using the server. Before granting the access, which of the following is the

MOST important step a technician can take to protect against possible infection?

A. Create a policy to remove Internet access from the server during off hours

B. Set the local antivirus software on the server to update and scan daily

C. Ensure the server is patched with the latest security updates

D. Educate the manager on safe Internet browsing practices

Answer: C

QUESTION 5

A manager with a restricted user account receives the following error message:

Windows Update cannot currently check for updates because the service is not running. The