CNA chapter 2 Exam Questions and Answers (2022/2023) (Verified Answers)

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CNA Chapter 2 Exam

1. When should unsafe conditions be reported?

When it looks likely that the facility will be involved in a

lawsuit Before accidents occur

Only if a resident wants to complain about something

Whenever the nursing assistant has some extra time (Answer) Before

accidents occur

2. What is a proper way for a nursing assistant (NA) to respond if a

resident does not hear her or does not understand her?

The NA should speak more quickly.

The NA should speak more softly or

whisper. The NA should speak slowly and

clearly.

The NA should shout. (Answer) The NA should speak slowly and clearly.

3. Which of the following is an example of a barrier to communication?

NA uses medical terminology with the resident.

NA asks the resident to repeat a language.

NA speaks the same language as the resident.

NA speaks clearly using a professional tone of voice. (Answer) NA uses

medical terminology with the resident.

4. Which of the following is an example of objective information?

"Mrs. Johnson says she has a rash on her torso."

"There are raised, red marks the size of pinpricks on Mrs. Johnson's

torso." "Mrs. Johnson must have a rash because she said that she's itchy."

"Mrs. Johnson needs some lotion." (Answer) "There are raised, red

marks the size of pinpricks on Mrs. Johnson's torso."

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5. Which of the following are ways for NAs to avoid barriers to

communica- tion?

The NA should use slang so that the resident understands more easily.

The NA should respond with "Why?" when the resident makes a statement.

The NA should use medical terms when talking with the resident so the

resident will more easily understand his condition.

The NA should ask open-ended questions that require more than "yes" or

"no" responses (Answer) The NA should ask open-ended questions that require more than "yes" or "no" responses

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6. Which of the following senses is not used in making

observations? Sight

Touch

Smell Taste

(Answer)

Taste

7. With whom should nursing assistants use medical terms and

abbrevia- tions?

Residents

Nurses

Residents' friends

Visitors (Answer)

Nurses

8. Why is it important for an NA to consider a resident's cultural

background when communicating with him?

It is not important to consider cultural background.

Because the resident will certainly want to tell stories about his culture.

Because the NA might know somebody with the same background and

she can tell the resident about that person.

Because cultural background helps determine how people communicate

and can help the NA communicate better with the resident. (Answer)

Because cultural background helps determine how people

communicate and can help the NA communicate better with the

resident.

9. Which of the following should an NA report about a resident to the

nurse immediately?

Family fighting

Chest pain

Watching too much TV

Acting lonely (Answer)

Chest pain

10. The part of the world that is added to the end of a root to form a new