1. Define the term "communication" and explain its

importance in personal and professional life. Provide three

examples to support your answer.

Answer: Communication is the process of exchanging

information, ideas, and emotions between individuals or

groups. It plays a pivotal role in personal and professional

life by fostering understanding, building relationships, and

achieving common goals. Examples may include effective

communication in a team project, resolving conflicts

through dialogue, and maintaining healthy personal

relationships.

Rationale: This question assesses students' understanding

of the fundamental concept of communication and its

significance by prompting them to provide real-life

examples.

2. Discuss the elements of the communication process and

describe how each element contributes to effective

communication. Provide a relevant scenario to illustrate

your answer.

Answer: The communication process consists of sender,

message, channel, receiver, feedback, and context. The

sender initiates the communication, formulates the

message, selects the appropriate channel, which is the

medium used to transmit the message to the receiver. The

receiver then interprets the message and gives feedback.

The context refers to the environment in which the