1. Alice and Bob are colleagues who work on the same

project. Alice often sends Bob long and detailed emails

with instructions and feedback, while Bob prefers to

communicate verbally or through short messages. Alice

feels frustrated that Bob does not read her emails carefully

and misses important information. Bob feels overwhelmed

by Alice's emails and thinks she is micromanaging him.

What type of interpersonal communication barrier are they

facing?

a) Semantic barrier

b) Psychological barrier

c) Physical barrier

d) Cultural barrier*

Rationale: A cultural barrier occurs when people have

different norms, values, beliefs, or expectations about

communication. Alice and Bob have different

communication styles and preferences, which may be

influenced by their cultural backgrounds, personalities, or

experiences. They need to recognize and respect their

differences and find a way to communicate effectively.

2. Carol and Dave are friends who met online. They chat

regularly through text messages and video calls, but they

have never met in person. They decide to meet for the first

time at a coffee shop. When they see each other, they hug

and smile, but they also feel awkward and nervous. They

realize that their online communication was different from

their face-to-face communication. What aspect of 

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