1. CFRx: System that manages all inventory tasks - tracks inventory and compiles a list of the medications (printed at 5AM) that brings the balance on hand (BOH) up to the target inventory level (TIL). 2. AIMRx: Advanced Inventory Management for the Pharmacy. System used to track and manage inventory in the store 3. Out of Stock (OOS): Should be completed once a week, the day before your order (poll) day. (The purpose is to identify BOH discrepancy) 4. Out of Stock Scans: Completed every Saturday (the day before order day). Done to verify what we actually have in stock and what we don't. 5. Cycle Counts: Task performed in the rf unit, the primary way to verify or adjust the boh or boo of a particular item, fix item with usual high or low inventory quantity, at data entry or visually looking at the shelf or while reviewing reports. Most important Inventory Task. Reports are generated in the RF machine to ensure we have the correct amount of medication on hand. It should be done whenever the system prompts you to and when there is a discrepancy in inventory while working. 6. Outside Vendors: - "Cardinal" - red and blue totes -secondary source deliveries Mon-Fri. -items may be ordered via outside vendor daily except Fridays and Saturdays -Items available include- reg. RX items, narcotics (C2), controlled C3-C5, special order OTC's -check-in controlled 3-5 and OTC piece by piece -C2 must be checked in by Pharmacist -Rapid scanning will update BOH for these items automatically 7. Receiving Inventory (4 ways): 1. CVS warehouse (CVS-green tote) 2.CVS Caremark Specialty Pharmacy 3.Outside Vendors (Cardinal-Red Tote) 4.Directly from manufacturers via Drop Shipments 8. PHI: Protected Health Information is any information about health status, provision of health care, or payment for health care that can be linked to a specific individual. 9. HIPPA: Health Insurance Portability and Accountability Act (1996)- Keeps PHI of patient confidential and requires healthcare providers to handle PHI with caution. CVS NJ BOP Exam with Answers 2 / 7 10. Pick up: Aid customers while they pick up their prescriptions. Offer consultation. 11. Production: Fill medications and make sure they are filled according to promised time. Answers phone calls and helps drive thru 12. Drop-Off: First impression on customers; assist customers dropping of their prescriptions. Receive prescription, insurance, coupon, add new patients. 13. Drive-Thru: Responsible for both Drop Off and Pick Up tasks. 20 seconds, drop off pre enter data. 14. Which workstation is responsible for phone call?: Production 15. Which workstation is responsible for making the offer to counsel?: Pick up and Drive-Thru 16. Offer to Counsel: When a patient needs or has questions about a medication. Pharmacist is the one who answers any questions. 17. Partial Fill: 3 day supply, no cost, paid is fraud 18. Medicaid: State program for financial assistance; one card per person; only works in issuing state; prefers generic and usually covers OTC. 19. Medicare: Government insurance for those 65 and older or those who are permanently disabled. Part b is for medical supplies and Part D is prescription coverage. Need diagnosis code. Hard copy or E-script required. 20. Schedule 2 Drugs (Order and Delivery): 1. Ordered with an official DEA 22 order form. 2.Only a Pharmacist with a valid POA (power of attorney) kept on file at the pharmacy can order schedule 2 controlled substances. (Kept in the safe) 3.Must be checked in by a Pharmacist. 21. OD: right eye 22. OU: both eyes 23. OS: left eye 24. AU: both ears 25. AD: right ear