In the table below, list your recommendation of a social communication strategy or technology strategy for
implementing the “Institute for Healthcare Improvement (IHI) Framework for Improving Joy in Work” in the
workplace. Then, list five facilitating forces and five restraining forces for and against implementing this
recommendation.
Using the following scale, score each of your facilitating and restraining forces from 1 to 5 according to
the degree of influence each force would have on your recommendation:
1 = very weak
2 = slightly weak
3 = neither weak nor strong
4 = slightly strong
5 = very strong
To calculate the “Facilitating Forces Total Score”, add your five scores for the facilitating forces and
enter this number in the last row of the chart.
To calculate the “Restraining Forces Total Score”, add your five scores for the restraining forces and enter
this number in the last row of the chart.
To calculate the “Force Field Analysis Total Score”, substract the “Restraining Forces Total Score” from the
“Facilitating Forces Total Score” and enter this number in the middle column of the last row of the chart. If
the difference is positive, move forward with implementing the recommendation. If the difference is negative,
reconsider implementing the recommendation.
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