1. Which communication theory emphasizes the mutual sharing of
information and the creation of meaning?
- A) Linear Communication Model
- B) Interactional Model of Communication
- C) Transactional Model of Communication
- D) Constructivist Model of Communication
Answer: C) Transactional Model of Communication
Rationale: The Transactional Model of Communication highlights the
dynamic process where all parties are simultaneously senders and
receivers, creating meaning through their interactions.
2. In a healthcare setting, which type of communication is essential when
discussing care plans with patients?
- A) Aggressive
- B) Passive
- C) Assertive
- D) Passive-aggressive
Answer: C) Assertive
Rationale: Assertive communication is key in nursing as it allows clear,
respectful conveyance of information and ensures that both the patient's
and the healthcare provider's needs are addressed.
3. What is the primary barrier to effective communication identified in
nursing handovers?
- A) Jargon
- B) Time constraints
- C) Emotional barriers
- D) Physical barriers
Answer: B) Time constraints
Rationale: Time constraints during shift changes can lead to rushed
communication and incomplete transfer of information, which can affect
patient care continuity.
4. Which listening style is most appropriate for nurses to ensure
understanding of patient concerns?
- A) Appreciative listening
- B) Empathetic listening
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