(Sample) EMT-B Final Exam Study Set Questions and Answers_ C. National Highway Transportation Safety Administration (NHTSA). - Most EMT training programs are based on standards developed by the: A. American Red Cross (ARC). B. American Heart Association (AHA). C. National Highway Transportation Safety Administration (NHTSA). D. National Institutes of Health (NIH). D. being pleasant, cooperative, and sincere, and a good listener. - An EMT can inspire patient confidence and cooperation by: A. transporting the patient from the scene to a hospital. B. providing patient care without regard for her own personal safety. C. telling the patient that everything will be all right. D. being pleasant, cooperative, and sincere, and a good listener. C. negligence. - If an on-duty EMT fails to provide the standard of care and if this failure causes harm or injury to the patient, the EMT may be accused of: A. assault. B. abandonment. C. negligence. D. breach of promis