In the Blake and Monton Managerial Grid _____ sees a high level of concern for either people or results as too extreme and tries to moderate both in the workplace - Status Quo What does the accommodating person demonstrate, according to the Blake and Mouton Managerial Grid? - Low concern for results, high concern for people The USFA has adopted a national goal of a _____ reduction in fatalaties over a 10 year period. - 50% What is the name of the program developed by the NFFF to prevent LODD? - Everyone Goes Home What is the term used for the process of setting standards and evaluating performance against those standards? - Performance Management What is one of the areas of a structured probationary program monthly firefighting assessment? - Progress in learning the district When fire fighters receive substandard evaluations, the municipality sometimes requires _____ take place over 120 days. - Work improvement plan What is one typical characteristic of fire fighters that officers can use as a stimulant in positive discipline? - Compettiveness What kind of evaluation error is it when fire fighters are evaluated based on the officers personal ideas instead of the classified job standards? - Frame of reference What type of evaluation error occurs when the officer rates the employee based on race, gender, religion, age, or disability? - Bias What agency launched a web-based system in 2005 to report near misses? - IAFC (International Association of Fire Chiefs) _____is an effective strategy a fire officer can use as positive discipline. - Empowerment What does Peter Drucker say about questioning the value of any given organizational activity? - It is good to do so once a year What type of feedback is obtained from students at the conclusion of the training, usually in the form of a short survey? - Immediate What is the term for a proposed increase in spending to provide additional resources? - Supplemental budget request When is a public educational presentation successful? - When there is an observable change in behavior What is the primary responsibility of fire officers? - Supervising the company while assigned tasks are being performed If an incident commander has established divisions or groups at an incident and is still having span of control difficulties, what other level of supervision can be established? - Branches In those cases where fire cause is determined, what cause accounts for the largest number of fires? - Cooking In what type of buildings do the majority of civilian deaths occur? - Single-family dwellings Which NFPA covers the Incident Management System? - NFPA 1561 What is one of the NIMS five components? - Resource Management The Wagner-Connery Act of 1935 defined five types of unfair labor practices. What is one of them? - Not hiring union members CRM advocates speak directly, yet in a manner that does not _____. - Challenge the authority of a superior In addition to naturalistic decision making, what is the other decision making model fire ground commanders use? - Recognition primed Who has the best opportunity to improve the safety and effectiveness of the fire operations? - The fire officer If fire officers have the authority to solve a given problem that has come up, what should they do about involving their supervisors first? - Nothing; they should go ahead and make a decision What can a fire officer develop to address and minimize the chances of harm by identifying and controlling the factors that lead to fire fighter's injury or death? - Incident Action Plan