1. What is the first step in conducting a business analysis?

a) Define the problem or opportunity

b) Identify the stakeholders

c) Gather the requirements

d) Evaluate the solutions

Answer: A. The first step in conducting a business analysis

is to define the problem or opportunity that needs to be

addressed, and to establish the scope and objectives of the

analysis.

2. What are some of the techniques that can be used to

identify the stakeholders of a project?

a) Brainstorming, interviews, surveys

b) Observation, prototyping, testing

c) SWOT analysis, PESTLE analysis, Porter's five forces

d) All of the above

Answer: D. All of the above are techniques that can be

used to identify the stakeholders of a project, depending on

the context and availability of information.

3. What are the four types of requirements that can be

gathered from the stakeholders?

a) Functional, non-functional, technical, business

b) Business, user, system, quality

c) Needs, wants, expectations, constraints

d) All of the above

Answer: D. All of the above are types of requirements that

can be gathered from the stakeholders, depending on the

level of detail and abstraction.