Gainsight Admin Certification Exam (Latest 2023/ 2024 Update) Questions and Verified Answers| 100% Correct| Grade A

Gainsight Admin Certification Exam (Latest

2023/ 2024 Update) Questions and Verified

Answers| 100% Correct| Grade A

Q: Vault is accessible in many places throughout Gainsight

A - True

B - False

Answer:

A - True

Q: In Gainsight Go you can find:

A - A link to Gainsight support

B - Gainsight Release notes

C - Product documentation & tutorials

D - A link to Gainsight Community

E - All of the above

Answer:

E - All of the above

Q: Gainsight Community is:

A - Where you download best practices

B - Used to track open Gainsight Support cases

C - An online forum where Customers can interact with each other and the Gainsight team

D - The best place to get answers to configuration questions.

Answer:

C - An online forum where Customers can interact with each other and the Gainsight team

Q: Among other things, Gainsight provides:

A - A 360 degree snapshot of customers

B - Proactive alerts when customers are at risk of churn

C - Assessment of risk renewal

D - All of the above

Answer:

D - All of the above

Q: What are the various sources through which Gainisght offers help?

A - Gainsight Go

B - Community

C - Support tickets

D - All of the above

Answer:

D - All of the above

Q: An admin's responsibilities may include:

A - Implementation

B - Maintenance & Support

C - Business Processes

D - A & B

E - A, B, & C

Answer:

E - A, B, & C

Q: The 3 stages of Gainsight Elements Customer Success Maturity are "Insights & Actions",

"Outcomes", and "Transformation".

A - True

B - False

Answer:

A - True

Q: What are data spaces?

A - Simplifies data for end-users

B - Combines fields and objects into a predefined view that can be used in Rules and Reports

C - Facilitates reporting on multiple related objects

D - A & C

E - A, B, & C

Answer:

E - A, B, & C

Q: You should build a Data Space when you:

A - Want to report on multiple related Salesforce objects

B - Want to limit fields visible to user

C - Want to provide a custom data view for end users

D - Want a predefined group of objects

C - A & B

D - A, B & D

E - All of the above

Answer:

D - A, B & D

Q: In Data Spaces you can use:

A - Any object in Salesforce.com or Gainsight objects stored in Salesforce.com

B - Objects related to each other by either a Lookup or Master-Detail field type

C - MDA Data

D - All of the above

E - A & B Only

Answer:

E - A & B Only

Q: Data Spaces supports up to __ Objects/Levels in a chain.

A - 4

B - 6

C - 8

D - 10

Answer:

B - 6

Q: Which of the following statements is false?

A - Only Salesforce objects can be used in Data Spaces

B - Data Spaces are not currently included in Vault

C - Out-of-the-Box Data Spaces can be edited

D - MDA objects cannot be used in Data Spaces

E - Data Spaces cannot be created by Users

Answer:

C - Out-of-the-Box Data Spaces can be edited

Q: Data Management refers to the application/tools we use to create and manage data external

to Salesforce.

A - True

B - False

Answer:

A - True