What service provided to a Medicare beneficiary in a rural health clinic (RHC) is not billable as
an RHC services? - answer>>.Inpatient care
What are collection agency fees based on? - answer>>.A percentage of dollars collected
What code indicates the disposition of the patient at the conclusion of service? -
answer>>.Patient discharge status code
What do the MSP disability rules require? - answer>>.That the patient's spouse's employer
must have less than 20 employees in the group health plan
what organization originated the concept of insuring prepaid health care services? -
answer>>.Blue Cross and blue Shield
What are hospitals required to do for Medicare credit balance accounts? - answer>>.They
result in lost reimbursement and additional cost to collect
When an undue delay of payment results from a dispute between the patient and the third
party payer, who is responsible for payment? - answer>>.Patient
Self-funded benefit plans may choose to coordinate benefits using the gender rule or what
other rule? - answer>>.Birthday
In what type of payment methodology is a lump sum or bundled payment negotiated between
the payer and some or all providers? - answer>>.Case rates
Medicare guidelines require that when a test is ordered for a LCD or NCD exists, the
information provided on the order must include: - answer>>.A valid CPT or HCPCS code
With advances in internet security and encryption, revenue-cycle processes are expanding to
allow patients to do what? - answer>>.Access their information and perform functions on-line
What date is required on all CMS 1500 claim forms? - answer>>.onset date of current illness
What does scheduling allow provider staff to do - answer>>.Review appropriateness of the
service request
What code is used to report the provider's most common semiprivate room rate? -
answer>>.Condition code
Regulations and requirements for coding accountable care organizations, which allows
providers to begin creating these organizations, were finalized in: - answer>>.2012
What is a primary responsibility of the Recover Audit Contractor? - answer>>.To correctly
identify proper payments for Medicare Part A & B claims
How must providers handle credit balances? - answer>>.Comply with state statutes concerning
reporting credit balance
Insurance verification results in what? - answer>>.The accurate identification of the patient's
eligibility and benefits
What form is used to bill Medicare for rural health clinics? - answer>>.CMS 1500
What activities are completed when a scheduled pre-registered patient arrives for service? -
answer>>.Registering the patient and directing the patient to the service area
In addition to being supported by information found in the patient's chart, a CMS 1500 claim
must be coded using what? - answer>>.HCPCS (Healthcare Common Procedure Coding system)
What results from a denied claim? - answer>>.The provider incurs rework and appeal costs
Why does the financial counselor need pricing for services? - answer>>.To calculate the
patient's financial responsibility
What type of provider bills third-party payers using CMS 1500 form - answer>>.Hospital-based
mammography centers
How are disputes with nongovernmental payers resolved? - answer>>.Appeal conditions
specified in the individual payer's contract
The important message from Medicare provides beneficiaries with information concerning
what? - answer>>.Right to appeal a discharge decision if the patient disagrees with the services
Why do managed care plans have agreements with hospitals, physicians, and other healthcare
providers to offer a range of services to plan members? - answer>>.To improve access to
quality healthcare
If a patient remains an inpatient of an SNF (skilled nursing facility for more than 30 days, what is
the SNF permitted to do? - answer>>.Submit interim bills to the Medicare program.
90. MSP (Medicare Secondary Payer) rules allow providers to bill Medicare for liability claims
after what happens? - answer>>.120 days passes, but the claim then be withdrawn from the
liability carrier
What data are required to establish a new MPI entry? - answer>>.The patient's full legal name,
date of birth, and sex
What should the provider do if both of the patient's insurance plans pay as primary? -
answer>>.Determine the correct payer and notify the incorrect payer of the processing error
What do EMTALA regulations require on-call physicians to do? - answer>>.Personally appear in
the emergency department and attend to the patient within a reasonable time
At the end of each shift, what must happen to cash, checks, and credit card transaction
documents? - answer>>.They must be balanced
What will cause a CMS 1500 claim to be rejected? - answer>>.The provider is billing with a
future date of service
Under Medicare regulations, which of the following is not included on a valid physician's order
for services? - answer>>.The cost of the test
how are HCPCS codes and the appropriate modifiers used? - answer>>.To report the level 1, 2,
or 3 code that correctly describes the service provided
If a Medicare patient is admitted on Friday, what services fall within the three-day DRG window
rule? - answer>>.Diagnostic and clinically-related non-diagnostic charges provided on the
Tuesday, Wednesday, Thursday, and Friday before admission
What is a benefit of pre-registering patient's for service? - answer>>.Patient arrival processing
is expedited, reducing wait times and delays
What is a characteristic of a managed contracting methodology? - answer>>.Prospectively set
rates for inpatient and outpatient services
What is true about screening a beneficiary for possible MSP situations? - answer>>.It is
acceptable to complete the screening form after the patient has completed the registration
process and been sent to the service department
If the patient cannot agree to payment arrangements, what is the next option? -
answer>>.Warn the patient that unpaid accounts are placed with collection agencies for further
processing
In services lines such as cardiology or orthopedics, what does the case-rate payment
methodology allow providers to do? - answer>>.Receive a fixed for specific procedures
What will comprehensive patient access processing accomplish? - answer>>.Minimize the need
for follow-up on insurance accounts
Through what document does a hospital establish compliance standards? - answer>>.Code of
conduct
How does utilization review staff use correct insurance information? - answer>>.To obtain
approval for inpatient days and coordinate services
When is it not appropriate to use observation status? - answer>>.As a substitute for an
inpatient admission
What is a serious consequence of misidentifying a patient in the MPI? - answer>>.The services
will be documented in the wrong record
When a patient reports directly to a clinical department for service, what will the clinical
department staff do? - answer>>.Redirect the patient to the patient access department for
registration
What process can be used to shorten claim turnaround time? - answer>>.Send high-dollar hardcopy claims with required attachments by overnight mail or registered mai
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