1. Macro Level Question:

Which theory emphasizes the importance of effective communication,

collaboration, and skill mix as key elements for successful healthcare

organizations?

a) Chaos theory

b) Contingency theory

c) Complexity theory

d) Systems theory

Answer: d) Systems theory

Rationale: Systems theory in healthcare highlights the interdependence

and integration of different components within the organization,

emphasizing the significance of communication, collaboration, and skill

mix for optimal organizational performance.

2. Micro Level Question:

According to the Job Characteristics Theory, which of the following

factors is NOT considered as a core job characteristic impacting individual

and team performance?

a) Task identity

b) Autonomy

c) Feedback

d) Job security

Answer: d) Job security

Rationale: Job security is not considered a core job characteristic as per

the Job Characteristics Theory. It focuses on five core dimensions: skill

variety, task identity, task significance, autonomy, and feedback, which

have a direct impact on individual and team performance.