1. As a nurse leader, you are responsible for managing a

team of nurses in a busy emergency department. You

notice that some of the nurses are frequently late, take long

breaks, and do not follow the protocols for infection

control. How would you address this situation?

A) Ignore the problem and hope it will go away.

B) Confront the nurses individually and threaten to fire

them if they do not improve.

C) Call a team meeting and discuss the expectations and

consequences for poor performance.

D) Report the nurses to the higher authorities and ask for

their transfer.

Answer: C. This option demonstrates effective leadership

skills such as communication, problem-solving, and

accountability. Ignoring the problem (A) would only

worsen the situation and affect the quality of care.

Confronting the nurses individually and threatening them

(B) would create a hostile work environment and damage

the trust and morale of the team. Reporting the nurses to

the higher authorities and asking for their transfer (D)

would be an extreme and inappropriate measure that would

undermine your authority and credibility as a leader.

2. You are a nurse leader in a long-term care facility that is

undergoing a major organizational change. The

management has decided to implement a new electronic

health record system that will replace the paper-based

documentation. The change is expected to improve

efficiency, accuracy, and safety, but it also requires