ICF Coaching Knowledge Assessment () (Latest 2023/ 2024 Update) with Questions and Verified Answers| 100% Correct| Grade A

ICF Coaching Knowledge Assessment ()

(Latest 2023/ 2024 Update) with Questions

and Verified Answers| 100% Correct| Grade

A

Q: Co-Creating the Relationship: Establishing Trust and Intimacy with the Client (defined)

Answer:

Ability to create a safe, supportive environment that produces ongoing mutual respect and trust.

Q: Co-Creating the Relationship: Establishing Trust and Intimacy with the Client (6 things)

Answer:

1. Shows genuine concern for the client's welfare and future.

2. Continuously demonstrates personal integrity, honesty and sincerity.

3. Establishes clear agreements and keeps promises.

4. Demonstrates respect for client's perceptions, learning style, personal being.

5. Provides ongoing support for and champions new behaviors and actions, including those

involving risk-taking and fear of failure.

6. Asks permission to coach client in sensitive, new areas.

Q: Co-Creating the Relationship: Coaching Presence (defined)

Answer:

Ability to be fully conscious and create spontaneous relationship with the client, employing a

style that is open, flexible and confident.

Q: Co-Creating the Relationship: Coaching Presence (7 things)

Answer:

1. Is present and flexible during the coaching process, dancing in the moment.

2. Accesses own intuition and trusts one's inner knowing—"goes with the gut."

3. Is open to not knowing and takes risks.

4. Sees many ways to work with the client and chooses in the moment what is most effective.

5. Uses humor effectively to create lightness and energy.

6. Confidently shifts perspectives and experiments with new possibilities for own action.

7. Demonstrates confidence in working with strong emotions and can self-manage and not be

overpowered or enmeshed by client's emotions.

Q: Communicating Effectively: Active Listening (defined)

Answer:

Ability to focus completely on what the client is saying and is not saying, to understand the

meaning of what is said in the context of the client's desires, and to support client selfexpression.

Q: Communicating Effectively: Active Listening (8 things)

Answer:

1. Attends to the client and the client's agenda and not to the coach's agenda for the client.

2. Hears the client's concerns, goals, values and beliefs about what is and is not possible.

3. Distinguishes between the words, the tone of voice, and the body language.

4. Summarizes, paraphrases, reiterates, and mirrors back what client has said to ensure clarity

and understanding.

5. Encourages, accepts, explores and reinforces the client's expression of feelings, perceptions,

concerns, beliefs, suggestions, etc.

6. Integrates and builds on client's ideas and suggestions.

7. "Bottom-lines" or understands the essence of the client's communication and helps the client

get there rather than engaging in long, descriptive stories.

8. Allows the client to vent or "clear" the situation without judgment or attachment in order to

move on to next steps.

Q: Communicating Effectively: Powerful Questioning (defined)

Answer:

Ability to ask questions that reveal the information needed for maximum benefit to the coaching

relationship and the client.

Q: Communicating Effectively: Powerful Questioning (4 things)

Answer:

1. Asks questions that reflect active listening and an understanding of the client's perspective.

2. Asks questions that evoke discovery, insight, commitment or action (e.g., those that challenge

the client's assumptions).

3. Asks open-ended questions that create greater clarity, possibility or new learning.

4. Asks questions that move the client toward what they desire, not questions that ask for the

client to justify or look backward.

Q: Communicating Effectively: Direct Communication (defined)

Answer:

Ability to communicate effectively during coaching sessions, and to use language that has the

greatest positive impact on the client.

Q: Communicating Effectively: Direct Communication (5 things)

Answer:

1. Is clear, articulate and direct in sharing and providing feedback.

2. Reframes and articulates to help the client understand from another perspective what he/she

wants or is uncertain about.

3. Clearly states coaching objectives, meeting agenda, and purpose of techniques or exercises.

4. Uses language appropriate and respectful to the client (e.g., non-sexist, non-racist, nontechnical, non-jargon).

5. Uses metaphor and analogy to help to illustrate a point or paint a verbal picture.

Q: Facilitating Learning and Results: Creating Awareness (defined)

Answer: