IHI QI 102 Exam Questions and Answers 2024
1.Which of the following statements is true?: answer- All of the above
The Model for Improvement is appropriate for all types of improvement
efforts and has been used successfully by thousands of health care
organizations in many countries to improve a variety of health care
processes and outcomes. However, there are other useful models to
guide improvement out there. Studies have shown that it is more
important for an organization to have a standard road map to conduct
improvement projects rather than have any specific framework. Lean
focuses on improving value from the customer's point of view, by
reducing waste of time and resources.
2. An orthopedic clinic in a busy metropolitan area would like to improve its
patient scheduling process. More specifically, the clinic wants to improve
its efficiency and the satisfaction of its patients.The orthopedic clinic plans
the change to improve scheduling, and then it carries out a small test of
change with three patients on Tuesday morning.
What's the next thing the clinic's improvement team should do?: answerMeasure to see if the change led to improvement.
The team has planned a test of change and now they've done the test