Instructor’s Manual for Suffield, Gannon, and Samhaber Labour Relations Sixth Edition TABLE OF CONTENTS Chapter 1: Union Objectives, Processes, and Structure 1 Chapter 2: Labour Relations in Canada 15 Chapter 3: The External Environment 41 Chapter 4: Organizational Strategy 62 Chapter 5: Governments and Labour Relations Boards 81 Chapter 6: Union Organizing, Drive and Certification 90 Chapter 7: The Collective Agreement 122 Chapter 8: Negotiation of the Collective Agreement 152 Chapter 9: Strikes, Lockouts, and Contract Dispute Resolution 182 Chapter 10: Administration of the Collective Agreement 202 Chapter 11: Public-Sector Labour Relations 240