Lecture Notes For Essentials of Organizational Behavior, Third Edition Scandura Chapter 1-15
Chapter 1: What Is Organizational Behavior?
Learning Objectives
1.1: Define the concept of organizational behavior (OB).
1.2: List and give examples of the four sources of information used in evidence-based
management (EBM).
1.3: Define critical thinking and explain the critical thinking skills leaders need.
1.4: Discuss five types of outcome variables studied in OB.
1.5: Compare the levels of analysis in OB research.
1.6: Develop plans for using OB research to improve employee job performance.
Chapter Summary
Chapter summary here.
Annotated Chapter Outline
I. A Crisis in Organizations?: Historically, CEOs are fired because of poor company
performance, but recently there is an increase in firing for ethical reasons.
A. Examples
i. Kevin Burns, CEO of Juul, was fired for poor financial performance after
media attention to Juul’s marketing practices, and increased pressure from
health regulators caused a dip in the company’s performance.
ii. Steve Easterbrook, CEO of McDonald’s, was fired for violating company
policy by entering into a consensual relationship with an employee even
though Easterbrook’s performance as a CEO was exceptional.
Instructor Resource
Scandura, Essentials of Organizational Behavior, 3e
SAGE Publishing, 2022
iii. John Schnatter, Founder and CEO of Papa John’s, stepped down after
backlash from his use of a racial slur during a conference call.
B. What is going on with CEO leadership?
i. Studies show increasing rates of CEO departure from the largest companies
(17.5% in 2018).
a. Most were planned retirements, but 20% of departures were forced.
ii. 2019 is on-pace to have historic levels of CEO departures.
iii. Future leaders must understand nuances of human behavior and honor
ethical principles.
iv. Organizational behavior (OB) addresses leadership challenges like these.