1. Which of the following words is NOT a step in

the management process?

(A) Planning

(B) Leading

(C) Producing

(D) Controlling

(E) Organizing - -Producing

-2. A homebuilder dominates a market by offering

attractive options, higher quality, and

value-added services. Which of the following

competitive strategies has the homebuilder

adopted?

(A) Cost leadership

(B) Differentiation

(C) Price leadership

(D) Generic

(E) Design focus - -Differentiation

-3. Which of the following is a correct statement

about controlling as a management function?

(A) It can be performed independently of

planning.

(B) It is performed only by the controller of

an organization.

(C) It is more prevalent in business than

in government.

(D) It assumes a certain approach to

motivating employees.

(E) It must be closely related to planning in

order to work efficiently. - -It must be closely related to planning in

order to work efficiently.

-4. Decentralization tends to be encouraged by

which of the following business trends?

I. Product diversification

II. Telecommuting

III. Geographical expansion of operations

(A) I only

(B) II only

(C) III only

(D) I and III only