LEARNING OBJECTIVES LO 1-1 Identify typical misconceptions about marketing, why they persist, and the resulting challenges for marketing management. LO 1-2 Define what marketing and marketing management really are and how they contribute to a firm’s success. LO 1-3 Appreciate how marketing has evolved from its early roots to be practiced as it is today. LO 1-4 Recognize the impact of key change drivers on the future of marketing. CHAPTER OUTLINE I. WELCOME TO MARKETING MANAGEMENT II. MARKETING MISCONCEPTIONS

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