MB-260 Microsoft Dynamics 365 Customer Insights (Data) Specialist EXAM READINESS GUIDE Q & S 2025-2026 1. What is the primary function of Microsoft Dynamics 365
Customer Insights?
A) Data visualization
B) Customer service automation
C) Customer data platform
D) Sales automation
Answer: C) Customer data platform
2. Which of the following is a core component of Dynamics
365 Customer Insights that enables data unification?
A) Power BI
B) Customer Insights AI
C) Audience insights
D) Power Apps
Answer: C) Audience insights
3. In Dynamics 365 Customer Insights, which feature is
used to create measures and KPIs?
A) Power Query
B) Data Lake
C) Measures studio
D) AI Builder
Answer: C) Measures studio
4. What does the acronym 'CDP' stand for in the context of
Dynamics 365 Customer Insights?
A) Customer Data Platform
B) Customer Dynamics Protocol
C) Comprehensive Data Processing
D) Custom Development Project
Answer: A) Customer Data Platform
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