1. When a medical assistant encounters a situation outside their scope of practice, they should: A) Proceed with the task and learn on the job. B) Consult a supervisor or refer to the facility's policy. C) Ignore the situation as it is not their responsibility. D) Ask a colleague to handle the situation. Correct Answer: B Rationale: Medical assistants must adhere to their scope of practice as defined by law and their employer's policies. Consulting a supervisor ensures that they act within legal and professional boundaries. 2. A medical assistant observes a colleague violating the code of ethics by discussing a patient's condition in a public area. The assistant should: A) Join the conversation and provide their opinion. B) Report the incident to a supervisor or the ethics committee. C) Disregard the conversation as it does not involve them directly. D) Warn the colleague about the potential consequences.