NCOA DLC 2.0 Problem Solving Final Test 1 Already Passed

NCOA DLC 2.0 Problem Solving Final

Test 1

refers to the processes used to plan, monitor, and access one's understanding and performance. -

✔✔Metacognition

The key to metacognition is asking yourself _______ questions. - ✔✔self-reflective

Before you begin to study or attend a lecture, look at the topic that is covered, and ask yourself

what you know about it already. This is known as: - ✔✔prior knowledge

Talk through your material and verbalize your thoughts to help make more sense of the material

and internalize it. - ✔✔Think aloud

Helps you Take the time to be introspective and honest with yourself about your comprehension.

- ✔✔Asking yourself questions

This technique ensures that you are actively engaging with the material as you are reading and

taking notes. - ✔✔Taking notes from memory

___________ can help you organize your thoughts and assess what you know? - ✔✔Writing

Using concept maps or graphic organizers is another great way to visualize material and see the

connections between the various concepts you are learning - ✔✔Organize your thoughts

When you're learning, it's important to periodically ____________ to make sure you're engaging

in metacognitive strategies. - ✔✔take a timeout

Methods such as (e.g., thinking aloud, using writing, taking notes from memory) can help when

you are .______________ - ✔✔testing yourself

_________is a structured way to identify the type of problem you're dealing with and

suggestions on how to approach them. - ✔✔The Cynefin Framework

The Cynefin framework for problem solving is composed of - ✔✔Four Domains

In this domain, there may be multiple right answers, many of which may be excellent. -

✔✔Complicated Domain

In this domain of "known knowns" (there are things that you definitely know, or are easily

knowable), decisions are unquestioned because all parties share a common understanding of the

issue or problem. - ✔✔Simple Domain

Leaders must act, sense , and respond in this domain. - ✔✔Chaotic Domain

In this complex domain, leaders must: - ✔✔Probe, sense, and respond.

Leaders must sense, analyze, and respond in this domain. - ✔✔Complicated Domain

The domain of novel practices is: - ✔✔Chaotic Domain

In this domain, problems require straightforward management and monitoring. - ✔✔Simple

Domain

This is the domain of known unknowns - ✔✔Complicated Domain

In this domain, it is identified that there are things we dont know that we dont know? -

✔✔Complex Domain

_________ is the process or art of finding a solution to a problem. - ✔✔Problem Solving

___________ is the process of describing and interpreting a stated problem to arrive at a problem

statement—define the actual problem - ✔✔Problem framing

_________ are inevitable when participants bring their differing expertise and experience to a

problem. - ✔✔Different perspectives

The ________ aids in determining the cause-effect relationships in a problem or a failure event -

✔✔5 Y Method

The diagram used to depict the relationship between specific categories of process inputs and the

undesirable output. This technique aids in identifying potential causes of a problem is

__________. - ✔✔Fishbone diagram

When _______________, the first thing to keep in mind is...the more the better. - ✔✔generating

solutions

___________ is a useful technique to use for making a decision. It's particularly powerful where

you have a number of good alternatives to choose from, and many different factors to take into

account. - ✔✔Decision Analysis Matrix Tool

A ____________ is a tendency, inclination, or prejudice toward or against something or

someone. - ✔✔bias

The key to successful implementation is ________. - ✔✔Planning and Preparation

You should identify whether or not the results being achieved are fixing the problem, and if not,

______________ is required. - ✔✔Monitoring