Two types of Evaluation - ANSWER - Formative Evaluation - Summative Evaluation Formative Evaluation - ANSWER - Ongoing using a step by step process and occurs while the program is in progress - Staff can make changes on a daily or weekly basis dependent on what the evaluation data indicates - Allows for immediate adjustments to ensure desired outcomes -Leads to immediate change; room temp, supplies EX. question: Are there enough resources for the remainder of the program? Summative Evaluation - ANSWER - Overall assessment of a program - A decision to continue or discontinue is imminent - Conducted at the end of a program and can be used to compare programs or provide information for the next session of programming - The program is completely finished when the data is collected and analyzed Ways to collect evaluation data - ANSWER - Questionnaires - By observation - Record documentation Quality Improvement - ANSWER - Is the most common method of evaluating TR services and is mandated by external accreditation agencies Utilization Review - ANSWER - Program in a clinical agency attempts to demonstrate or document how