Which of the following methods is used to notify a provider of the denial of a claim by an
insurance carrier? Remittance advice
A remittance advice document itemizes all paid, denied, and allowable charges for a patient. This
document notifies the provider of any and all claim denials.
Which of the following positions is appropriate for a pelvic exam?
Lithotomy
The lithotomy position is appropriate for pelvic examinations.
A medical assistant is preparing a patient who has congestive heart failure (CHF) for an
examination by the provider. Which of the following manifestations should the assistant expect?
Shortness of breath (SOB)
Expected manifestations of CHF include shortness of breath, fatigue, and edema
When measuring a patients respiratory rate, which of the following actions should a medical
assistant take to ensure an accurate reading?
Count the respiration's while the patient thinks his pulse is being obtained.
In order to obtain the most accurate reading, the assistant should count the respirations without
the patient being aware that his breathing is being assessed. The patient can easily control or alter
breathing patterns when he is conscious that the assistant is paying attention to his respirations.
Which of the following laboratory results should the medical assistant recognize is abnormal?
Potassium 3 mEq/L
This potassium level is below the expected reference range of 3.5 to 5 mEq/L.
A provider has requested a dissecting instrument on a sterile tray that a medical assistant is
preparing. Which of the following instruments should the assistant include on the tray? Scissors
Scissors are considered cutting and dissecting instruments because they include a sharp blade or
surface that can cut, dissect, or scrape.
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