1. What are the four principles of patient-centered care, and why are they important? (4 marks) - The four principles of patient-centered care are respect, communication, participation, and coordination. Respect means honoring the patient's preferences, values, and needs. Communication means providing clear, timely, and accurate information to the patient and their family. Participation means involving the patient and their family in decision-making and care planning. Coordination means ensuring smooth transitions and continuity of care across different settings and providers. These principles are important because they can improve the quality, safety, and satisfaction of patient care. 2. What are some common barriers to effective communication with patients, and how can you overcome them? (4 marks)