1. Multiple Choice: What is the primary financial metric used to assess the profitability of a healthcare organization? a) Revenue per employee b) Net patient revenue c) Total asset turnover d) Return on investment Answer: b) Net patient revenue Rationale: Net patient revenue is crucial for healthcare organizations as it directly relates to the core services provided to patients. 2. True/False: In operations management, the theory of constraints is a methodology for identifying the most important limiting factor (constraint) that stands in the way of achieving a goal. Answer: True Rationale: The theory of constraints is a significant concept in operations management that focuses on improving system performance by managing bottlenecks. 3. Fill-in-the-Blank: The ________ is a