1. What are the two general categories of evaluation methods for health information technology, and what
are their main differences?
- The two general categories are: (a) evaluation of systems, focusing on usability and other parameters
related to human computer interaction (HCI) – these methods are analytic, and most often laboratory-based;
(b) evaluation of situations, focusing on a comprehensive assessment of the impact of health information
technology on various aspects of health care delivery – these methods are empirical, and most often fieldbased.
- The main differences between these categories are: (a) the level of abstraction and control over the
variables involved in the evaluation; (b) the type and scope of data collected and analyzed; (c) the degree of
generalizability and applicability of the findings.
2. What are some of the tools and resources available for conducting health information technology
evaluation in ambulatory care settings?
- Some of the tools and resources available are: (a) the Health Information Technology Evaluation Toolkit,
which provides guidance on planning, designing, implementing, and reporting health information
technology evaluation studies; (b) the Workflow Assessment for Health IT Toolkit, which helps identify and
analyze how health information technology affects clinical and administrative workflows; (c) the Health IT
Evaluation Measures Quick Reference Guides, which provide details about individual measures that can be
used to evaluate various aspects of health information technology.
3. What are the main steps involved in developing a health technology evaluation for NICE guidance?
- The main steps involved are: (a) scoping, which defines the research question, the population, the
intervention, the comparators, and the outcomes of interest; (b) assessment, which involves reviewing and
appraising the evidence on clinical effectiveness, cost effectiveness, and other factors relevant to decision
making; (c) appraisal, which involves presenting and discussing the evidence with an independent
committee of experts and stakeholders; (d) guidance development, which involves drafting, consulting,
validating, and publishing the recommendations.
4. What are some of the challenges and limitations of health information technology evaluation?
- Some of the challenges and limitations are: (a) the complexity and diversity of health information
technology interventions and contexts, which make it difficult to isolate and measure their effects; (b) the
ethical and practical issues involved in conducting randomized controlled trials or other rigorous designs in
real-world settings; (c) the lack of standardized definitions, measures, and methods for health information
technology evaluation; (d) the gap between research evidence and clinical practice, which may limit the
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