1. Which of the following is a key component of the

chronic care model (CCM)?

a) Self-management support

b) Disease-specific guidelines

c) Electronic health records

d) All of the above

Answer: D. All of the above are key components of the

CCM, which is a framework for improving the quality and

outcomes of chronic care by enhancing the interactions

between patients and health care providers.

Rationale: The CCM consists of six elements: selfmanagement support, delivery system design, decision

support, clinical information systems, health care

organization, and community resources. These elements

aim to empower patients to manage their own conditions,

improve the coordination and continuity of care, promote

evidence-based practice, facilitate data collection and

feedback, foster organizational leadership and culture

change, and link patients with community services.

2. What is the main difference between the medical home

model and the patient-centered medical home (PCMH)

model?

a) The medical home model focuses on primary care, while

the PCMH model focuses on specialty care.

b) The medical home model emphasizes access and

coordination, while the PCMH model emphasizes quality