1. A care coordinator is assigned to a client who has

multiple chronic conditions and needs frequent

hospitalizations. What is the most important criterion for

selecting this client for care coordination?

a) The client has a high risk of readmission

b) The client has a low level of self-management

c) The client has a complex medical history

d) The client has a poor social support network

Answer: A. The client has a high risk of readmission.

Rationale: Care coordination is most effective for clients

who have a high risk of readmission, as it can reduce

unnecessary hospitalizations, improve quality of care, and

lower costs. The other criteria are also relevant, but not as

crucial as the risk of readmission.

2. A care coordinator is working with a client who has

diabetes and hypertension. The care coordinator wants to

improve the communication between the client and the

primary care provider (PCP). What is the best

communication method for this purpose?

a) Phone calls

b) Emails

c) Secure messaging

d) Video conferencing

Answer: C. Secure messaging. Rationale: Secure

messaging is a communication method that allows the care

coordinator, the client, and the PCP to exchange health