1. Therapeutic communication is an essential skill for

health professionals, particularly nurses, to establish a

therapeutic relationship with patients. Which of the

following statements best defines therapeutic

communication?

a) Communication techniques used to manipulate patients

into following treatment plans.

b) An empathetic and non-judgmental approach to

interacting with patients.

c) Verbal and non-verbal cues used to diagnose patients'

mental health conditions.

d) A one-way communication approach used by healthcare

providers to deliver information to patients.

Answer: b) An empathetic and non-judgmental approach to

interacting with patients.

Rationale: Therapeutic communication is characterized by

genuine empathy, active listening, respect, and nonjudgmental attitudes. This approach helps build trust and

fosters a therapeutic relationship between healthcare

professionals and patients.

2. A nurse is providing therapeutic communication to a

patient with anxiety. Which of the following techniques is

most appropriate for a nurse to use when communicating

with this patient?