Ontario Smart Serve Exam With Complete Solutions is a smart serve required under SOP? - no, but highly recommended Two types of SOP permits - no sale and sale liquor control act - controls the sale, transportation, and delivery of alcohol in Ontario alcohol sale hours at grocery and retail - mon-sun 9am-11pm exchanging or returning alcohol - Grocery stores must not allow exchanges for other alcohol products outside of the legal hours of sale. However, they may process refunds at any time. Three ways you could be held civilly liable - 1) under the LLA 2) By a court ruling of negligence, or lack of "Duty of Care" 3) Under the Occupier's Liability Act (OLA) (safety of the premises) under what are you allowed to remove someone from the premises - LLA Someone who consumes alcohol and cannabis at the same time, may have more THC in their blood than someone who only consumes cannabis. This can lead to greater levels of intoxication. - Consuming alcohol may lower an individual's blood pressure and this may cause their blood vessels to expand, which allows more THC to enter the bloodstream. This can lead to greater levels of intoxication. What does SIMPLE stand for? - Signs of intoxication, ID, Monitor alcohol consumption. Prevent other service, Level of intoxication, Evaluate risk before departure The government of Canada issues licenses for the sale and service of alcohol in Ontario- T or F - False- The Alcohol and Gaming Commission of Ontario (AGCO), which is an arm's length agency of the Ontario Government, issues licences for the sale and service of alcohol in Ontario. The AGCO can also suspend or revoke a licence. what is the minimum age for someone to serve or sell alcohol? - 18 You could be held civilly and/or criminally liable if you serve too much alcohol to a customer- T or F - True. The Liquor Licence Act (LLA) is legislation that outlines the laws and regulations affecting the sale and service of alcohol in Ontario. This includes ensuring that you never serve a customer to the point of intoxication. Not complying with the laws and regulations, could result in you being held civilly and/or criminally liable. After an intoxicated customer has left your establishment, you are no longer liable for him or her- T or F - False. Your liability does not end when the customer leaves. If you have served a customer to the point of intoxication, you are liable for them until they are sober again. Drinking coffee will help a person who is intoxicated sober up faster - T or F - False. Drinking coffee, water or eating food will not help someone sober up faster. Once alcohol has been absorbed by the body and moves into the bloodstream, only time will help. An 8 ounce of beer is equal to an 8 ounce of wine- T or F - False. There are big differences in the alcohol content found in beer, wine, and spirits. You can refuse the sale of alcohol to any customer even if they produce a valid I.D. - T or F - True. It is your legal obligation to refuse the sale of alcohol to anyone if you have reason to believe he/she is intoxicated and/or you suspect they may be purchasing alcohol for an underage person. A customer can show identification without a photo to prove they are age 19 or older- T or F - False. A valid I.D. is one that is issued by the government and must include a person's photograph and date of birth. If an intoxicated customer arrives at your establishment, you should not let them in. - T or F - True. You cannot allow an intoxicated customer to enter or remain on the premises of a licensed establishment